After Aurora Store Update Haptique doesn't work anymore!

General
1

There was a system update in the Aurora store. The remote control no longer works the devices can no longer be controlled the only thing that still works is Philips Hue. Even if I try to create new infrared signals, not a single Button from the database works. I now have to activate all my old remote control so as I said the Haptique doesn’t work at all anymore.

UPDATE : It seems to be related to the extender, but unfortunately I can’t say more at the moment.

IMG_9771
IMG_97711320×2868 154 KB

UPDATE 2 : The solution of the problem, the extender must be set up again.

2

looks like the Extender lost the connection, actually IP was changed. Now since you have set it up again, extender has a static IP. This will never happen again as the Haptique config app changed IP from dynamic to static of Extender.. You can even bind the IP in your Wifi router just to make sure this issue never arise.

1 Like